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Products & Orders
Below are some of are common questions about orders
What sizes do you offer?
We offer a wide range of sizes from S to XXL, varying by products to accommodate most body types. Please check our size chart and fit guide on the product page for specific measurements.
How do I Take Care of my Flecto activewear?
To keep your activewear looking its best, we recommend washing in cold water, avoiding bleach, and air drying when possible.
How do I know if my order is confirmed?
Once you place your order, you will receive a confirmation email with your order details. If you do not receive it within a few minutes, please check your spam/junk folder or contact our support team.
Can I change my shipping address after my order is placed?
Yes, you can request a shipping address change by emailing us at support@flectofit.com as soon as possible. Please note that address changes may not be possible if your order has already been processed or shipped.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Do you ship internationally?
Please contact our support team for international orders. International orders take a delivery time of 20 working days.
How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website.
What is your return & exchange policy?
We want you to love your purchase! If you’re not completely satisfied, you can return / exchange your items within 7 days of receiving them. Items must be unworn, unwashed, and in their original packaging.
Can I change or cancel my order?
If you need to make changes to your order, please contact our customer support team as soon as possible. We process orders quickly, so changes may not always be possible once your order is confirmed.
How can I contact customer support?
You can reach our customer support team through the contact form on our website, or by emailing us at support@flectofit.com. We’re here to help!